Sophy is a decision-making intelligence that connects to all your data, looks over every minute of trade across all sites, then informs and recommends actions to the right people on your team. A 24/7 guardian angel monitoring your operations and revenue that observes, informs and recommends
The world is a noisy, busy place throwing variables at us every day, asking us to react to everything. Reports, dashboards and fancy data tools haven't helped win the day. They don't learn, innovate or know our business. These old world tools are complex, outdated, require SQL knowledge and rely on data analysts to drive, leaving our teams tangled in bottlenecks and starved of visibility on what's happening right now.
Reacting to these constantly changing variables can't be done with our arsenal of static old world tools. Sophy is not an alternative to these tools. It's the answer.
Welcome to the new world of ultra-rapid decision-making.
Empower your team to see the right insights relevant to their site, city or role in plain English without learning complex platforms
Pose complex, multi-faceted questions and receive comprehensive, step-by-step answers. Check trends, weaknesses and opportunities across your staff, pricing, inventory and hundreds of more categories
Simulate scenarios and see what life looks like when you perform A/B price tests on items or check the comparison and performance of combos, bundles and packages instantly
Explore trends and patterns in your data without needing data experts, spreadsheets or complex data platforms. Comparisons and correlated matters are just a chat or two away
Proactively find blind-spots and get informed instantly on something that's taking place right now or soon will be, enabling your team to make extremely quick decisions instantly
Create rosters where your highest upselling staff are placed for the right site at the right time. Auto-cut shifts when your labor percentage cost is above target. In seconds.
Sophy On Autopilot
Activate Auto mode and let Sophy observe your operations and find areas that should be generating more revenue
Perform any analysis in plain text
Scrap old world systems and use plain English to perform statistical, comparative and correlative analysis on your site or group.
React instantly to save thousands
Sophy finds opportunities, gaps and risks taking place right now or in the next few hours
Prioritize best performers
Sophy access your workforce management rosters, schedules and optimizes based on availability, tenure, recent upsell performance and anything else of importance whilst abiding by all local laws
Cost control at the speed of light
Sophy notices your labor percentage against revenue is over target by 8% and recommends you cut back on 8 hours to achieve target. A note is pushed to the right team member informing them of both the discovery and the action to take right this moment. This is the world of ultra-rapid decision-making.
Correlations
Let Sophy find correlations between particular team members, site locations, local events, weather, covers and bookings to understand who performs best, under which conditions and during which operating hours.
Simulate and test any decision in seconds
Use price elasticity demand formulas and testing to reveal true menu performance, promote the items that stick, cut those that hold you back or go to tender for items that are are consistently performing
Decide what to do without playing spreadsheet gymnastics
In just plain English, you can clearly see the impact of new items, changes to average order value, frequency, preferences and re-order rates
When - Then
Let Sophy alert your team when a risk or opportunity re menu pricing and purchasing takes place. In the near future, if you're brave enough, you could even allow Sophy to make the changes without your approval 😎
Using external data sources such as weather, reviews and your local events feed, you'll be able to work out what's working, what's not and what to do about like never before
Why does one site with similar geographic and foot-traffic properties have better upsell, throughput and velocity metrics than another? Find out first hand.
We've all been in that meeting where numbers are shared, everybody nods their head, then go on to do, well, pretty much nothing of deep value thereafter. After all, that day, that afternoon or that moment of trade has well and truly gone past.
Sophy in Auto Mode is the antidote to this. Rather than waiting for tomorrow or next week to see some spreadsheet or dashboard with 'the data', take action on the very things that are taking place on site right now or in the next couple of hours once Sophy informs you and recommends courses of action.
Sophy looks over everything taking place across the entire business, then informs your team instantly, recommending what they should do and where possible, offering to complete the action on your behalf.
This is across hundreds of categories ranging from Sales, Operations, Workforce, Inventory, Marketing, Loyalty, Local Events, Weather, Bookings, Equipment and many many more
Scrap the group chat messages, the juggling of spreadsheets and the report gymnastics. If you're a busy operator relying on data, insights, reports or your co-workers themselves, you're entering a brand new world of ultra-rapid decision making where bottlenecks are freed up, leaving you and your team to react to things taking place right now
You're running around needing to get something done that just isn't possible without having to log in to two systems, export three reports and reconcile all of them before an upcoming meeting. Not before you've wasted half a day in the WhatsApp chat triple checking, clarifying data points and asking others to do the same. That's the old, messy and inefficient world we all know.
Sophy connects to your tech stack, observes your operations 24/7 and look around corners for you as it alerts you to matters happening right now or are just about to happen in the next hour or two.
This is the Intelligence Era! You're going to feel like a superhero.
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Every time you want to know what's happening across each site, you need to trawl through reports, look at dashboards that give blunt figures with no context or ask in your chat group.
That's yesterday's game.
Find out anything about anything. Think it, create a pulse in Auto Mode and you'll know all the When-Then's and If-This-Then-That's that are taking place right now or are just about to.
Tired of everybody coming to you for data, custom views and dashboards? Sophy empowers every non-tech team member to gain access to what they need, when they need it, leaving your SQL skills and time for more important things like watching cat videos from the 2000's meme vintage age.
Go beyond standard filters and segmentation of your CRM and chop, slice, dice and find the right cohorts and audience to promote or speak to based on data you never thought was possible to access.
There's never been a platform that has allowed you to see so much without having to click through a stack of reports and numbers before making some semi-informed guesses. Forget the clumsy approaches of yesterday and team up with Sophy to show your clients their biggest gaps and challenges, followed on by suggestions for new revenue opportunities and streams
Many Hospitality and Retail sites that use Sophy can't quite figure out the words to express
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The old world arsenal of BI and analytics tools are tired, don't learn and are incredibly complex for the broader team. Sophy allows any team member to instantly get a slice of business performance visibility relevant to their site, area or role. All this with no videos, guides or training.
Enter The New World
