All pricing is per site, per month.

Unlimited. No extra charge.

A true trial requires all your data to be synced to Sophy.

Due to complex integration practices employed by many (especially older) tech vendors, providing a free trial for your org with all your data connected can be cumbersome, arduous and costly, making it unlikely to be possible. But we can certainly try!

Failing that, we provide demos, video run-throughs, sandbox accounts and of course our no-minimum-terms approach to working with us, providing comfort and peace-of-mind.

There are no setup, integration or any other additional fees.
All our work, both upfront and ongoing, is incorporated in to a single monthly fee.
‍

Yes. You get 15% off if you'd like to be billed annually.

There is a long list of vendors we integrate with. There is also a long list of vendors we are in the middle of completing at any given time. Then there's also the matter of what data is available from which vendor, how often and when. It's no use showing a wall of logos if each data source has its own nuances, versions and ifs, buts and maybes to navigate.

To keep things easy for everyone, our commitment is simple; you get any integration you need in 5-7 weeks from starting it. No extra charge.

Sophy is going to echo and work with the data that comes from your systems. If you're not liking what Sophy is saying, chances are that it's likely a reflection on how your team uses the tools and systems you use every day. Good data hygiene and operational practices within your business are key for Sophy to be meaningful. Or any software really.

So if you still have an item in your POS that has four separate PLUs and are wondering why you're getting some funky chats taking place with Sophy, best we roll our sleeves up and get to work on helping you with your data structuring and cleansing before anything else.

We run a mandatory data hygiene process for all new, incoming orgs.
‍
A complimentary service upon sign up.

It's true. LLMs can hallucinate. Without any fine-tuning, training or data structuring, the success rate is 97%. But with the employment of RAG methods (and a little of our own multi-agent secret sauce) to aid in the LLM's work, amongst the aforementioned activities, we can bring this up past 99% which is materially better than every human we tested with.

And of course, much much faster than any human.

Rest easy friend. Sophy is a read-only AI by default, meaning there is a 0% chance that Sophy can do anything at all to jeopardize your data or harm your business.

Simply put, Sophy's job is to understand the intent behind your pulses or instructions, go to the connected data sources and pull out what it needs, whilst performing any additional calculations, requests or tasks. Sophy does not add, delete, edit, change or modify any of your data in any way in its default state.

We've put an enormous level of effort to ensure Sophy has bank-level encryption in place amongst other security measures. We also do not sell, share, own or co-own your data at any time.

For a detailed description of our approach and positioning, please see our privacy policy and terms relating to your data.
‍
For a detailed description of our all our security practices, please read our security page.
‍

No. There is no cross-over of data, insights or proprietary knowledge of any kind.Your data as well as anything Sophy learns about your org remains isolated to your org only.
‍