March 12, 2025
Manual Mode is simple. It's chat as you know it, only with your data connected and available to interrogate. Let's however look at a sequence view of how Sophy works in Auto Mode.
Like a film director, you get to point out where and what you'd like Sophy to be looking for when it gets there
Sophy surfaces what you've asked for using both your own data sources and external ones such as weather, reviews and local events
All data is used in tandem to reveal opportunities, actions and must-do's in order to gain efficiencies and win some revenue
Start by instructing Sophy on what to observe, look for, compare, analyze or do in plain English.
Set the cadence and rhythm for when and how often Sophy should have a look and check for differences or updates
Select the best form factor that suits the team or individual that'll be receiving the insights.
Busy on-site people usually need short, sharp sentences that take no longer than a few seconds to digest, whilst head office operators opt for more details.
Choose which specific person or team needs to know about and action this the instant it happens. Or is about to happen.
Sophy informs the right people on your team with only what they need to know and do. Because there is such a thing as 'too much data' as well.
If a manager receiving a Sophy insight has questions or wants to drill in to it a bit deeper, they have the ability to ask follow-on questions, simulate scenarios, ask 'what if I did this instead' or set analysis and performance based tasks for Sophy.
All this in plain English without bothering data teams, BI people or any third parties.
After setting up your first pulse, the following playbook is recommended, where pulses are setup for:
Now
This is Sophy now. Access to insights-as-they’re-happening, cross-platform correlations and performance visibility like never before. Auto (in the background) or Manual (you prompt) modes both available.
Next
Some of the people on your team are busy and can’t check every SMS quick enough. So expect pushed insights and recommendations to arrive on wireless earbuds, smart glasses and other wearables to allow your people to get the message without interruptions. Especially during service and trade.
Later
Sophy begins to do things on your behalf full-circle, such as turn things on and off, create rosters, optimize pricing or make suggestions for greater revenue or profits by enabling something new.
Scrap your platform fatigue and the frustration of getting stuff done whilst battling dashboards and reporting modules across multiple systems. Sophy is your perfect all-knowing business companion and will instantly feel like what you've always dreamt about.
