Sophy Says

You're running 17% over target on labor percentage against revenue this morning at the Melbourne CBD store. Cut Tom P and Emma K's shifts now. Delay Sally P's shift this afternoon by 2 hours to save $178.23. Across the group that's $26,734

Jarrod M, Sally P and Josh D have completed 42% fewer transactions per hour today so far than team average. Provide support or coaching immediately as this is a growing trend over the past 3 weeks.